We got a call from a movie theater owner that needed regular maintenance services from a reliable Goodlettsville paving contractor after the company that had been previously servicing them closed up shop. They called us for an annual estimate that included some new paving in the future. We met with the owner at the theater and we gave the parking lot a thorough inspection. After, we gave him an attractive price because we know the importance of setting up a good relationship with our clients, and they were happy to be able to work with such a knowledgeable and capable asphalt contractor.
Our team asked the owner when he would like us to start on the parking lot maintenance, and he said that he would like us to come out Monday or Tuesday because he wanted all the work to be done by Thursday when the business starts to get busy. Our crew let him know that we could have the work done in a couple of days, so he said he would like us to start on Tuesday.
Goodlettsville parking lot paving was scheduled to start.
The team arrived Tuesday morning, and was happy to see that the day was going to be filled with the sunshine and no rain. The team removed all the dirt and debris from the lot, then they began filling the cracks in the surface of the asphalt. There was only one pothole, so the team removed the deteriorating asphalt from the hole, then applied new asphalt. The team compacted the asphalt mixture, then they returned the next day to finish the job. The crew arrived first thing Wednesday morning and applied the sealcoating. The parking lot looked great. The team made sure to clean the job site up as it is important for our team to leave the job in better condition than when they arrived.
A week or so later the movie theater owner contacted us just to let us know that he was very impressed with the craftsmanship that our team possessed. He said he thought he had the number one Goodlettsville parking lot paving contractor with his other company until he seen the work that our company provided for him. He continued to say that the parking lot looked like we put a new one down. It looked wonderful. The owner said that he would be calling us back this time next year because West Tennessee Construction would be the only company that ever touched his parking lot again. We went above and beyond to provide this customer with what he wanted and what his parking lot needed to be stable and durable.